Privacy Policy

What Information Do We Collect?

In Short: We collect personal information that you voluntarily provide to us when you submit a case review form.

We collect personal information that you voluntarily provide when you submit a case inquiry, contact form, or other request. The personal information we collect may include:

Personal Information Provided by You. We collect names; phone numbers; email addresses; and other contact information you choose to provide. All personal information must be true, complete, and accurate.

Information Automatically Collected. Some information — such as your IP address and browser characteristics — is collected automatically when you visit our Website. This includes:

• Log and Usage Data: IP address, device information, browser type, date/time stamps, pages viewed, and other actions you take on the Website.
• Device Data: Computer, phone, or tablet details including IP address, browser type, operating system, and hardware model.
• Location Data: General location based on IP address. You can limit precise location sharing via your device settings.

Like many websites, we also collect information through cookies and similar technologies.

How Do We Use Your Information?

In Short: We process your information to respond to case inquiries, connect you with legal resources, and improve our Website.

• Respond to case review requests submitted through our forms and connect you with qualified legal resources.
• Improve our Website and services through usage data analysis.
• Protect our Services through security monitoring and fraud prevention.
• Enforce our terms and policies and comply with legal requirements.
• Respond to legal requests and prevent harm.

Will Your Information Be Shared?

In Short: We share information to connect you with legal professionals and as required by law.

We may process or share your data on the following legal bases:

• Consent — where you have given specific consent for a specific purpose, such as connecting you with a referring attorney or legal service.
• Legitimate Interests — when reasonably necessary to provide our lead referral services.
• Legal Obligations — to comply with applicable law, court orders, or governmental requests.
• Business Transfers — in connection with any merger, transfer of assets, or reorganization.

We do not sell your personal information to unaffiliated third parties for their own marketing purposes.

Do We Use Cookies and Tracking Technologies?

In Short: We may use cookies and other tracking technologies to collect and store information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can configure your browser to refuse cookies, though some features of the Website may not function correctly as a result. We also use analytics tools to understand how visitors interact with our Website.

Third-Party Websites

In Short: We are not responsible for the safety of information you share with third-party sites linked from our Website.

Our Website may contain links to third-party websites or resources. Any data collected by third parties is not covered by this privacy policy. We encourage you to review the privacy policies of any third parties before providing personal information.

How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this policy.

We will only keep your personal information for as long as necessary for the purposes set out in this privacy policy, unless a longer retention period is required by law. When we have no ongoing legitimate need to process your information, we will either delete or anonymize it, or securely store it in isolation until deletion is possible.

How Do We Keep Your Information Safe?

In Short: We implement appropriate technical and organizational measures to protect your personal information.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access our Website within a secure environment.

Given the sensitive nature of the information shared through our forms, we strongly encourage use of a private/incognito browser window if you share a device with others.

What Are Your Privacy Rights?

In Short: You may request access to, correction of, or deletion of your personal information at any time.

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete it. To exercise any of these rights, email us at info@snapchatclaim.com.

Cookies: Most web browsers accept cookies by default. You can set your browser to remove or reject cookies, though this may affect certain features of the Website.

Do California Residents Have Specific Privacy Rights?

In Short: Yes. Please see our CCPA Privacy Policy for full details.

California residents have specific rights regarding their personal information under the California Consumer Privacy Act (CCPA). Please see our dedicated CCPA Policy for complete information about your rights and how to exercise them. California residents may also use our Do Not Sell My Personal Information page.

Updates to This Policy

In Short: We will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible. We encourage you to review this policy periodically.

How Can You Contact Us?

If you have questions about this privacy policy, please email us at info@snapchatclaim.com.